Terms of Service

Biocos Cosmetics UK (“we”, “us”, “our”) provides cosmetic and skincare products through our online store. By using our website, you confirm that you are at least 18 years old and legally able to enter into a binding contract.

You agree to use our website only for lawful purposes. You must not:

• Interfere with the security or functionality of the website
• Use our website to transmit harmful, fraudulent, or illegal content
• Copy, reproduce, or distribute any content without our permission

We reserve the right to refuse service or cancel orders if we believe a user has violated these terms.

We make every effort to provide accurate product descriptions, images, ingredients, and usage instructions. However:

• Colours and packaging may vary slightly
• Results may differ from person to person
• All products are for external use only

If you have allergies or medical concerns, you should consult a healthcare professional before use.

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without notice.

Payment must be completed at checkout. Orders are not dispatched until payment is successfully processed.

We aim to dispatch all orders within the stated processing time. Delays may occur during busy or seasonal periods.

Once shipped:

• Delivery times are estimates only
• We are not responsible for courier delays, weather, customs, or strikes
• Shipping fees are non-refundable

We accept returns only if items are unopened, unused, and returned within 14 days of purchase.

You must contact us first for approval. We reserve the right to refuse returns that do not meet our policy requirements.

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.

Please contact us immediately at: info@biocoscosmetics.co.uk

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for allergic reactions or misuse of products
• Our total liability will not exceed the price paid for the product

Your personal information is processed according to our Privacy Policy. By using our website, you consent to the collection and processing of your data.