Return & Refund Policy

We accept returns only if the item is unopened, unused, and returned within 14 days of purchase.

To qualify for a return:

• Item must be sealed and unused.
• Item must be returned within 14 days.
• Packaging must be in original condition.
• Proof of purchase is required.

Please contact us before sending any item back:

Email: info@biocoscosmetics.co.uk

We will provide instructions and approval.

• Opened or used products
• Sale items
• Gift cards
• Hygiene-sensitive products once seal is broken

Refunds are issued to the original payment method within 7–10 working days after inspection.