FAQ

✔️ When will my order arrive?

Standard UK orders arrive in 2–5 working days. During busy periods, delays may occur.

✔️ Can I return an item?

Only unopened and unused items can be returned within 14 days. Please contact us first.

✔️ Do you offer free shipping?

Yes, we offer free shipping on orders over £19.99.

✔️ How can I contact support?

Email us at info@biocoscosmetics.co.uk

✔️ Are your products original?

Yes, all products are 100% authentic and sourced directly from trusted suppliers.